Frozen Mixtrack Pro buttons: STUTTER and MANUAL

Good morning,

I received a new Mixtrack Pro yesterday. After installing the driver (Asio 4 All) I installed Serato DJ Intro version 1.0. I have a pc labtop with Windows 7. I read through the user manual. After experimenting with the Mixtrack, it seems that 2 buttons are not functioning: 1) the STUTTER buttons on both sides are frozen; they are lit at all times, do not play any sample nor are they able to flash or be off. 2) The MANUAL buttons are frozen; also lit at all times, they cannot flash, so the AUTO mode cannot be enabled... Can you give an explanation for this? I have used the Mixtrack only with headphones so far.

Kind regards,

PGJ Eijdems.
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