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I’m furious

Mixdeck Express : Fader and Volume Problems

I just bought a Mixdeck Express. It came with the Virtual DJ LE software. My problem is that everything is on channel 1. The fader, the volume controls. Music will come out of both decks but only the channel 1's fader and volume controls work, not channel 2's. When i go to configuration it says
Input - None
Output - Single output or Headphones
Soundcard - Simple

thats it. Need help soon!
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