My NS6 is not been detected by Serato DJ or Virtual DJ

My NS6 is not been detected by serato or virtual djI have iMac 2007 with latest drivers from numark
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  • Hi Rene,

    Sorry you're having issues with your NS6. 

    What operating system are you using on your Mac? I would like you to please try the following:

    • Try another USB cable and port with your computer
    • Make sure you're connected directly to your computer's USB port and that you aren't going through a hub
    • Uninstall and reinstall the driver.
    • Try using another computer.

    I would also suggest trying a new MIDI configuration within your Audio MIDI Setup. Before getting started, disconnect all USB or Firewire MIDI devices or keyboards. This will eliminate any potential conflicts upon creating a new configuration.
    1. Open the Audio/MIDI Setup by going to Applications > Utilities > Audio/MIDI Setup.

    2. If the MIDI Studio window does not appear automatically, go to the menu bar at the top of the screen and select Window > Show MIDI Window.

    3. The MIDI Studio window will pop and display all of your current MIDI devices. 

      MIDIStudio Config1

      You may see icons for all of your MIDI devices that have been "greyed out." This just means that the devices are not currently connected. If a device is not connected to the computer but still appears connected in your MIDI Studio, that may be a part of the problem and a sign that the MIDI Studio needs to be reset.

      Please Note: The IAC Driver and Network will always appear in the MIDI Studio.

    4. To create a new configuration, click on the Configuration drop-down menu and select New Configuration...

      MIDIStudio Config2

    5. Name the new configuration in the window that appears.

      MIDIstudio config3

    6. Click OK and the MIDI Studio will rescan your devices. If nothing is connected, only the IAC Driver and Network should appear again.

    7. Starting with the device in question, re-connect each device one by one. Wait for the device to show up in the MIDI Studio before connecting the next one. Hint: you can also use the Rescan MIDI button at the top if a device is still not showing up while connected.

      MIDIStudio config4

    8. And that's it! Test your keyboard or MIDI device in your DAW again and refer back to our USB Troubleshooting Guide for more troubleshooting tips.
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  • I did everything you are telling to do and nothing works
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  • Sorry you're still having issues. Please get in touch with your nearest Support Office for further assistance with this. You can find their contact information on that page.
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  • hola la mia no se conectaba y entre al numark.com y descargue los driver de ns6
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