NS7 II + Serato DJ 2 + Windows 10 = Random Crash

I have problems with my NS7 II (last installed drivers), while working the controller works perfectly, then suddenly you hear the track skip for a second and Serato DJ (latest version installed on a PC with Windows 10) not me allows more to do nothing, the track keeps going, but neither the NS7 nor Serato DJ respond more to commands, I have to unplug the USB port and very often to restart the software, all this happens randomly, after quite work sessions long.
I have tried uninstalling the drivers completely, but the problem persists. How can I solve? Could the sound card be broken or is it just a driver problem?
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