I’m frustrated

Numark website is down

The Numark site seems to be down and looks like it has been for over a week! How do I register my new Mixtrack Platinum and download Serato? I asked this question on your forum 3 hours ago but have received no reply even though the green banner at top of page states that "Numark employees are here to help"! Please help asap as this is a present for my son and if he can't use it I'll send it back and purchase from another manufacturer. Not a good start from Numark.
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